Nice iex s webstation is a single portal for all wfm and performance data which makes it easy for employees to see alerts and notifications of shift changes as well as have total schedule visibility. The only workforce management solution on the market with embedded ai and ml, nice wfm is the most advanced and most accurate workforce management tool to date. I find, quite often, that when clicking a link in the calendar it tend to get lost and either skip way. With hundreds of nice customers already running in the cloud and many more going live in the cloud, now is the time to consider the benefits your organization. Nice is the worldwide leading provider of software solutions enabling organizations to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. Nice also hosts the worlds largest community of industry professionals. Top workforce optimization software, how to select the best human. They can be easily and securely downloaded from the nice software download center. Nice iex also offers availability points which give employees the freedom to build their own schedule while meeting service requirements. The nice user group nug helps members optimize the value of nice applications in their organizations through sharing of best practices. Youve made a major technology investment and you have every reason to expect the highest system availability and performance.
With the help of capterra, learn about nice iex workforce management. Iex corporation, a nice systems company, has been helping contact centers. Erhalte detaillierte informationen uber nice iex workforce management zu. Workforce management software provides flexibility to todays employees. Nice workforce management perfekte personalsteuerung nice. When a problem is encountered you need answers fast even if its the middle of the night. Is nice iex workforce management the right workforce management solution for your business. By leveraging embedded artificial intelligence and machine learning algorithms, users can identify patterns, develop accurate forecasts and generate a variety of reports. With nice iex workforce management, you can create and track schedules, breaks, shift switches and can make instant schedule changes. Get a free nice iex workforce management price quote and demo, plus expert analysis and recommendations. Apis typically enable integration of data, logic, objects, etc with other software applications. Support 300 nice support experts in missioncritical 24x7 global hubs have got your back. Video depicting high level features and benefits of nice wfm scheduling including multi skill, multi site, vacation planning, paid time off.
Get things done with nice iex workforce management platform from nice. Iex totalview workforce management wfm futuresoft india. The group partners with nice to provide an online environment for members to interact and share knowledge. It uses intuitive decisionmaking to uncover hidden patterns, make accurate forecasts and identify the best forecasting model. Nice iex workforce management is a cloudbased management suite designed to meet the needs of businesses of all sizes, across all industries.
Find out which workforce management features nice iex supports, including shift. Nice s solutions capture, analyze, and apply, in real time, insights from both structured and unstructured data. Nice solutions are used by over 25,000 organizations in more than 150. Nice iex workforce management preis, erfahrungsberichte. By clicking the button above, i agree to the software advice sms terms and privacy. I find, quite often, that when clicking a link in the calendar it tend to get lost and. Is accessible from a mobile device and by users on the go. Nice is a workforce management software that ensures the maintenance of. My issue with the program is that i get constant updates throughout the day stating that my schedule has updated when nothing has updated at all. Nice advanced interaction recorder air and engage is a scalable, secure and robust platform that make it easy to record and manage interaction data from multiple channels and data sources in a single place. Get opinions from real users about nice iex workforce management with capterra.
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